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Facility Planning

A Facility Planning engagement is undertaken with the objective of improving the performance of the unit-level operating platform. The solutions can be implemented in a new prototype, or bundled for tactical retrofit programs. A rigorous process improvement effort forms the foundation for these projects as layouts, workstations and equipment are engineered to enable optimized processes throughout the facility.

Facility Planning Process

Typical Deliverables

  • Capacity plan
  • Facility plan
  • Equipment specification
  • Job/deployment descriptions
  • Workstation designs


  • Increased throughput
  • Reduced labor costs
  • Improved ROI
  • Reduced footprint

Labor Management Solutions

Labor Management Solutions provide a means for controlling and/or reducing labor costs, while simultaneously improving customer service. Our disciplined methodology ensures unit-level managers will not only know how much labor to use, but when to deploy that labor to maximize the return on invested labor (ROIL). A LMS is also a necessary tool for extracting the productivity gains achieved through other process improvement initiatives, such as process reengineering or facility design. A LMS can be implemented via a variety of methods, with the most effective being scheduling software.

Labor Management Process

Typical Deliverables

  • Engineered labor standards
  • Daily labor guidelines
  • Guest Service deployment requirements
  • Deployment maps
  • Software implementation


  • Improved service
  • Reduced labor costs
  • Operational consistency
  • Realization of productivity gains


Assessments are an effective means of quantifying operational performance, identifying opportunities for improvement, or comparing platform alternatives. Our approach includes a thorough review and evaluation of appropriate data and concept materials, including an in-restaurant study. The Productivity Advantage will design a custom study plan, which meets your budget and statistical validity requirements. We employ advanced data collection methods that increase our efficiency and turn-around time.

Assessments Process

Typical Deliverables

  • Quantified performance
    • -Speed of Service
    • -Labor Productivity
    • -Throughput
    • -Resource Utilization
  • Strategic Plan for Improvement
  • Potential Impact Assessment


  • Focused improvement plan
  • Ability to assess performance using quantifiable metrics
  • Fact-based evaluation of improvement initiatives

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